استراتيجيات المبيعات عبر نظم التوزيع الشامل

Transcription

1 Inter-model interline traffic agreement with The German railway company ACCESRAIL (9B) Date 14 January 2014 Reference Number Implementation Date IMMEDIATELY Due to the great demand for complementary non air services to enrich SAUDIA products & services for its 54 international destinations (including Toronto on 28 Oct 2013 & Los Angeles and Manchester in April 2014), it s our pleasure to advise you that Saudia has signed a new Inter-model interline traffic agreement with ACCESRAIL (9B) Railway Company where Saudia can book 9B / Rail & Fly through its system. Travel service providers will also be able to book and issue tickets for Accesrail (9B) company on SAUDIA stock. Reservation and ticketing: All reservations on 9B start To/From QYG station (Railway Germany). Reservation and ticketing on 9B Railway Company has to be processed like on any other interline carrier. To book display schedules To/ From any 17 airports to QYG: Airport Code Airport Code Amsterdam AMS Frankfurt FRA Basel BSL Hamburg HAM Berlin-Schönefeld SXF Hannover HAJ Berlin-Tegel TXL Leipzig-Halle LEJ Bremen BRE Köln-Bonn CGN Dortmund DTM München MUC Dresden DRS Münster-Osnabrück FMO Düsseldorf DUS Nürnberg NUE Stuttgart STR After reservation and ticketing is done, the agent should provide the passenger with the booking number (TKT PICKUP NBR) from the PNR to enable him to issue his rail ticket through self-ticketing machines at any DB vending machine at DB train stations within 72 hours before departure. Passengers can also print their rail ticket online within 72 hours before departure through web page Passenger does not pay at the vending machine. Page 1 of 8

2 Ticket classes: Coach Class (Y) First Class (F) To display trips using the regular way: AN12DECFRAQYG Or AN12DECFRAQYG/A9B AN12DECFRAQYG ** SAUDI ARABIAN AIRLINES - AN ** QYG RAILWAY GERMANY.DE 120 TH 12DEC 0000 SKYTEAM CARING MORE ABOUT YOU 12A*9B3001 F9 Y9 FRATN QYG E0 TRN 1:00 22A*9B3002 F9 Y9 FRATN QYG E0 TRN 1:00 32A*9B3003 F9 Y9 FRATN QYG E0 TRN 1:00 Pricing: FXP FXP 01 WALEED/AHMED* LAST TKT DTE 13DEC13 - DATE OF ORIGIN AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG JED XFRA SV 167 Q Q 13DEC 1025 QOW9BSV 13DEC13DEC 2P QYG 9B 3001 Y Y 14DEC 0400 QOW9BSV 14DEC14DEC 2P SAR DEC13JED SV X/FRA 9B QYG531.96NUC END ROE SAR 50.00UR SAR SAR AIRLINE FEES SAR TOTAL AIRLINE FEES INCLUDED BG CXR: 2*SV Page 2 of 8

3 Procedures: The agreement is applicable for trips (To\From) Germany airport to all railway stations (QYG) in Germany served by DB. Following airports outside German territory are also covered by this agreement: Base-Mulhouse-Freiburg, Salzburg. Following train stations outside German territory (QYG) served by DB are also covered by this agreement: Basel/Badischer Bahnhof in Switzerland and following train stations in Austria: Salzburg, Schönbichl in Tirol, Vils in Tirol, Ulrichsbrücke-Füssen, Musau, Pflach, Reutte in Tirol, Reutte in Tirol Schulzentrum, Bad Kreckelmoos, Heiterwang-Plansee, Bichlbach Almkopfbahn, Bichlbach-Berwang, Lähn, Lermoss, Ehrwald Zugspitzbahn. It is mandatory to have a sector on Saudia (To\From) Germany in order to calculate fares and issue tickets. Within 72 hours prior to the departure DB Rail & Fly train ticket could be printed either from a ticket vending machine (Bahntix) at any DB train station or Web checkin at DB Rail & Fly train tickets To/From Amsterdam can only be printed at Web check-in at For train ticket pick up from a ticket vending machine a reference number is required. The reference number is provided when the journey is booked for each segment and passenger. The machine pick up numbers are activated only, if the airline e-ticket is issued. Similarly the Web check-in pick up will only be possible, if the airline e-tickets has been issued. Once the DB Rail & Fly ticket is picked up, the corresponding coupon is considered used and cannot be refunded or exchanged. 9B accept infants free tickets and they will not be given a booking number (TKT PICKUP NBR) as shown in the example below. 9B doesn t accept UMNR tickets. Rail & fly in not applicable on following services: a) Motorail -, charter, Thalys, CNL-, TGV- and Railjet trains. b) Routes which are not covered by DB (German railway) c) Travel on local city trains except the ones mentioned in the below list Transfer partners In case of losing the rail boarding pass, it will not be allowed to reissue another one and even more the trip coupon will not be refunded. Page 3 of 8

4 Revalidation or rebooking: Revalidation is allowed on 9B segment before the DB Rail & Fly ticket is picked up, charges and fees to be applied (please check fare conditions). Revalidation of the Rail sector after pick up of the Rail & Fly ticket is only possible by contacting a DB TravelCenters presenting the printed Rail & Fly ticket plus the new flight itinerary. How to book 9B German Rail groups: Please note that groups should be less than 20 persons otherwise a special confirmation from DB has to be obtained. Please note that 9B segments should be booked only when passenger names are final, and never before. The passenger will not be able travel when segments are not confirmed and pick up numbers not assigned. Rail & Fly period of validity: If the flight traveller stamps Rail & Fly for a single journey, the ticket is valid for travel of 2 days. Validity: OW Rail & Fly tickets: 2 days Return Rail & Fly tickets: 12 months Scope and duration of validity: If e-tickets are used, the outbound and return journeys on the DB route must be made within a maximum of 12 months. Baggage s-information 9B does not offer baggage check in to onwards airlines. Auto-cancellation policy Auto-cxx is now in place. Non ticketed bookings older than 48 hours with a travel date within the next 24 hours will be cancelled. For more information about this subject, Use this entry : GGRAI9B Follow the links below for more information. Deutsche Bahn: AccesRail 9B: AccesRail 9B Products: Page 4 of 8

5 Local city transfer partners: Airports Basel Berlin- Tegel Berlin-Schonefeld Bremen Dortmund Dresden Dusseldorf Frankfurt/M Hamburg Hanover Cologne/Bonn Leipzig/Halle Lubeck Munich Munster/ Osnabruck Nuremberg Stuttgart To/From Train Station Basel SBB* Berlin Hbf Berlin-Schonefeld Bremen Hbf Holzwickede Dresden Dusseldorf (Sky train inkl) Frankfurt/M. Hamburg Hannover Koln/Bonn Leipzig/Halle Lubeck Munchen Munster (Westf) Hbf Osnabruck Hbf Nurnberg Hbf Stuttgart Arrival to Bus line 50 BUS TXL Regional express Tram line 6 Airport-Shuttle S-Bahn line S2 Direct ICE/IC connection, Regionalexpress, S-Bahn line S11 Direct ICE/IC connection, S-Bahn line S8 and S9 S-Bahn line 1 S-Bahn line 5 Direct ICE/IC connection, Regionalexpress, S-Bahn line 13, SB (express bus) 60 Direct IC connection, Regional express Regionalbahn s-bahn lines S1 and S8 Bus lines S 50, RT 51, D 50 Bus X 150 FMO-Express Underground line 2 S-Bahn lines 2 and 3 Partner SBB Berliner Verkehsbetriebe Bremer Strassenbahn AG Dortmund GmbH VGM/VRL Stadtwerke Osnabruck Verkehrsbetriebe Nurnberg Page 5 of 8

6 Rail & Fly Travel documents on the train: Example of reservation and ticketing: Display PNR : RP/JEDSV0008/JEDSV0008 WA/SU 17JUL13/0526Z Z3F3B6 RF E 1.ALHARBI/SOUAD ALI MRS(INF/KHALEEDMSTR/12DEC12) 2.ALHARBI/ALAA MSTR(CHD/12DEC08) 3 SV 167 Y 18SEP 3 JEDFRA HK2 S *1A/E* 4 9B3001 Y 19SEP 4 FRAQYG HK2 TN E* 5 AP M RTN,J 6 APM 966/5/ /P1 7 APN SV/M /AR/P1 8 TK OK17JUL/JEDSV SSR INFT SV HK1 ALHARBI/KHALEEDMSTR 12DEC12/S3/P1 10 SSR INFT 9B HN1 ALHARBI/KHALEEDMSTR 12DEC12/S4/P1 11 SSR CHLD SV HK1 12DEC08/P2 12 SSR CHLD 9B HK1 12DEC08/P2 13 SSR DOCS SV HK1 P/SAU/H123456/SAU/12DEC88/F/12DEC17/ALHARBI/ SOUAD ALI MRS/H/P1 14 SSR DOCS 9B HK1 P/SAU/H123456/SAU/12DEC88/F/12DEC17/ALHARBI/ SOUAD ALI MRS/H/P1 15 SSR DOCS SV HK1 P/SAU/J12345/SAU/12DEC12/UI/12DEC17/NO/NAME/ H/P1 16 SSR DOCS 9B HK1 P/SAU/J12345/SAU/12DEC12/UI/12DEC17/NO/NAME/ H/P1 17 SSR DOCS SV HK1 P/SAU/K123456/SAU/12DEC08/U/12DEC08/ALHARBI/ ALAA MSTR/H/P2 18 SSR DOCS 9B HK1 P/SAU/K123456/SAU/12DEC08/U/12DEC08/ALHARBI/ ALAA MSTR/H/P2 19 SSR MAAS 9B HK1 TKT PICKUP NBR OBTAIN TICKET PRIOR BOARDING TRAIN FROM SELF SERVICE MACHINE/S4/P1 20 SSR MAAS 9B HK1 TKT PICKUP NBR OBTAIN TICKET PRIOR BOARDING TRAIN FROM SELF SERVICE MACHINE/S4/P2 21 SSR OTHS 9B HK/ PSGR INFO TO PRINTOUT SEE 22 SSR OTHS 9B HK/ TICKETS CAN ONLY BE PRINTED 72 HOURS PRIOR TO EACH DEPARTURE OR VISIT TO CHECK IN 23 SSR OTHS 9B /// WITHIN 72 HOURS BEFORE TRAIN DEPARTURE Page 6 of 8

7 Price the PNR manually FXP PASSENGER PTC NP FARE<SAR> TAX/FEE PER PSGR 01 ALHARBI/SOUAD* ADT ALHARBI/ALAA * CH ALHARBI/KHALE* IN TOTALS LAST TKT DTE 18SEP13 - DATE OF ORIGIN PERCENT PENALTY APPLIES Issuing the ticket : -- TST RLR --- RP/JEDSV0008/JEDSV0008 WA/SU 17JUL13/0538Z Z3F3B6 1.ALHARBI/SOUAD ALI MRS(INF/KHALEEDMSTR/12DEC12) 2.ALHARBI/ALAA MSTR(CHD/12DEC08) 3 SV 167 Y 18SEP 3 JEDFRA HK2 S *1A/E* 4 9B3001 Y 19SEP 4 FRAQYG HK2 TN E* 5 AP M RTN,J 6 APM 966/5/ /P1 7 APN SV/M /AR/P1 8 TK OK17JUL/JEDSV0008//ETSV 10 SSR INFT SV HK1 ALHARBI/KHALEEDMSTR 12DEC12/S3/P1 11 SSR INFT 9B HN1 ALHARBI/KHALEEDMSTR 12DEC12/S4/P1 12 SSR CHLD SV HK1 12DEC08/P2 13 SSR CHLD 9B HK1 12DEC08/P2 20 SSR MAAS 9B HK1 TKT PICKUP NBR OBTAIN TICKET PRIOR BOARDING TRAIN FROM SELF SERVICE MACHINE/S4/P1 21 SSR MAAS 9B HK1 TKT PICKUP NBR OBTAIN TICKET PRIOR BOARDING TRAIN FROM SELF SERVICE MACHINE/S4/P2 22 SSR OTHS 9B HK/ PSGR INFO TO PRINTOUT SEE 23 SSR OTHS 9B HK/ TICKETS CAN ONLY BE PRINTED 72 HOURS PRIOR TO EACH DEPARTURE OR VISIT TO CHECK IN 24 SSR OTHS 9B /// WITHIN 72 HOURS BEFORE TRAIN DEPARTURE 25 FA PAX /ETSV/SAR /17JUL13/JEDSV0008/ /S3-4/P1 26 FA PAX /ETSV/SAR /17JUL13/JEDSV0008/ /S3-4/P2 27 FA INF /ETSV/SAR520.00/17JUL13/JEDSV0008/71493 Display adult s ticket: TKT RCI- 1A LOC-Z3F3B6 OD-JEDQYG SI- FCMI-0 POI-JED DOI-17JUL13 IOI ALHARBI/SOUAD ALI MRS ADT S I 1 OJED SV 167 Y 18SEP0940 OK YOW9BSV O 1PC 2 XFRA 9B3001 Y 19SEP0400 OK YOW9BSV A 1PC QYG FARE F SAR TOTALTAX SAR TOTAL SAR /FC JED SV X/FRA 9B QYG NUC END ROE FE NON ENDORSABLE PLZ VISITSAUDIAIRLINES.COM/TERMS FP CASH FOR TAX/FEE DETAILS USE TWD/TAX Page 7 of 8

8 Display child s ticket : TKT RCI- 1A LOC-Z3F3B6 OD-JEDQYG SI- FCMI-0 POI-JED DOI-17JUL13 IOI ALHARBI/ALAA MSTR CHD S I 1 OJED SV 167 Y 18SEP0940 OK YOW9BSV/CH25 O 1PC 2 XFRA 9B3001 Y 19SEP0400 OK YOW9BSV/CH25 A 1PC QYG FARE F SAR TOTALTAX SAR TOTAL SAR /FC JED SV X/FRA 9B QYG NUC END ROE FE NON ENDORSABLE PLZ VISITSAUDIAIRLINES.COM/TERMS FP CASH FOR TAX/FEE DETAILS USE TWD/TAX Display infant s ticket : TKT RCI- 1A LOC-Z3F3B6 OD-JEDQYG SI- FCMI-0 POI-JED DOI-17JUL13 IOI ALHARBI/KHALEEDMSTR INF S I 1 OJED SV 167 Y 18SEP0940 NS YOW9BSV/IN90 O 10K 2 XFRA 9B3001 Y 19SEP0400 NS YOW9BSV/IN90 A 10K QYG FARE F SAR TOTAL SAR /FC JED SV X/FRA 9B QYG138.65NUC138.65END ROE FE NON ENDORSABLE PLZ VISITSAUDIAIRLINES.COM/TERMS FP CASH For any assistance: Please contact 9B Railway Company help desk Help Desk Contact 9B Help Desk Phone : Fax: [email protected] Saudi Arabian Airlines, GDS Sales Strategies If you have any questions or comments, please contact: [email protected] Page 8 of 8